Dinshaw Avari- Trying my Hand at Blogging!

March 8, 2019 I am impatient, many times, and I do interrupt – especially when I try to finish someone else’s sentence (isn’t that annoying!) … not a good thing.   Short attention span!  What else … umm, let’s see … I tune off in a conversation!  When I can’t work further, I pack up and leave for home! … and I can go on and on. However, when we’re interviewing candidates (and these are “Executive” level people) and my colleagues or I ask them about their weakness (and I still believe this is an important question … tell you why in a moment), answers range from –       Oh, I can’t think of any off hand       Lies irritate me       Impatient when the work isn’t done on time       Honestly, I don’t have anything major (…and I can go on and on) So, we’re human and does that makes us … perfect?  Errr, I don’t think so! Don’t “lies” irritate or gall most of the 7 billion huma...

January 9, 2019 Our Core Values revolve around our people, our team members - Associates, Supervisors, Officers, Assistant Department heads, Department Heads and the General Manager - who work with us.  (More on our Core Values in another post however). A while back, a team member asked why I was requesting our hotels to post our monthly “Employee of the Month” [competition] on social media (incidentally we need to change this title to “Team Member of the Month”).   That surprised me as I realized our own teams don’t know the purpose of this competition … …and, at it’s very bare level, it’s to publicly  RECOGNIZE the services and contribution of our people in our hotels on a monthly basis. The “prize” is not going to make them millionaires!   It’s however the quest for recognition of an outstanding job done in the previous month – either towards guest satisfaction; or honesty; or towards her/his peer; and so on.   Two people are chosen monthly- o...